Refund Policies

At SpeedyCartz24, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help with a simple and transparent return process.

5-Day Return Policy

You have 5 days from the date of delivery to request a return. To be eligible, your item must be:

  • In the same condition you received it

  • Unworn or unused

  • With tags attached

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

How to Initiate a Return

To start a return, please contact us at speedycartz24@gmail.com.
Once your return request is approved, we’ll send you a return shipping label and detailed instructions on how and where to send the item.

Note: Items sent back without prior return authorization will not be accepted.

For any questions, feel free to email us at speedycartz24@gmail.com.

Damages or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us immediately so we can make things right.

Non-Returnable Items

Some items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized items

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Items marked as “Final Sale”

  • Gift cards

If you’re unsure whether your item is returnable, just reach out—we’re happy to clarify.

Exchanges

Need a different item? The quickest solution is to return your item first. Once your return is accepted, you can place a new order for the item you want.

EU Customers – 14-Day Cooling-Off Period

If you're located in the European Union, you have the right to cancel or return your order within 14 days, for any reason. Returned items must still meet our standard return conditions.

Refunds

Once we receive and inspect your return, we’ll let you know if your refund is approved. If approved:

  • A refund will be issued to your original payment method within 10 business days

  • It may take additional time for your bank or card issuer to process the refund

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at speedycartz24@gmail.com.